:root {
  --bg: #f3f5f4; --panel: #ffffff; --ink: #14201c; --mute: #5b6a64; --line: #dde4e1; --soft: #e9eeec;
  --accent: #0f8a63; --accent-ink: #ffffff; --accent-soft: #dff3ea;
  --info: #2b7fc0; --info-soft: #e1eefa; --warn: #8a5a00; --warn-soft: #fbefd2; --bad: #b3372b; --bad-soft: #f8e4e0; --ok: #1e7a45; --ok-soft: #dff0e3;
  --sans: system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  --mono: ui-monospace, "SF Mono", Menlo, Consolas, monospace;
  --radius: 10px; --tab-h: 58px;
}
@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --bg: #0f1412; --panel: #171e1b; --ink: #e5ece8; --mute: #97a69f; --line: #2a3531; --soft: #202a26;
    --accent: #4fd0a2; --accent-ink: #08140f; --accent-soft: #17382c;
    --info: #7db7ea; --info-soft: #172a3d; --warn: #e8bf62; --warn-soft: #38301a; --bad: #f09a8c; --bad-soft: #3a2220; --ok: #86d09a; --ok-soft: #1d3324;
  }
}
:root[data-theme="dark"] {
  --bg: #0f1412; --panel: #171e1b; --ink: #e5ece8; --mute: #97a69f; --line: #2a3531; --soft: #202a26;
  --accent: #4fd0a2; --accent-ink: #08140f; --accent-soft: #17382c;
  --info: #7db7ea; --info-soft: #172a3d; --warn: #e8bf62; --warn-soft: #38301a; --bad: #f09a8c; --bad-soft: #3a2220; --ok: #86d09a; --ok-soft: #1d3324;
}
* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--bg); color: var(--ink); font: 16px/1.45 var(--sans); padding-bottom: calc(var(--tab-h) + env(safe-area-inset-bottom)); }
h1 { font-size: 1.35rem; margin: 0; line-height: 1.2; text-wrap: balance; }
h2 { font-size: 1rem; margin: 0 0 8px; text-wrap: balance; }
a { color: var(--accent); }
.wrap { max-width: 880px; margin: 0 auto; padding: 14px 16px 24px; }
.boot { padding: 40px 16px; color: var(--mute); text-align: center; }
.top { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 10px 16px; background: var(--panel); border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 5; }
.brand { font-weight: 700; letter-spacing: .01em; display: flex; align-items: center; gap: 8px; }
.brand i { width: 22px; height: 22px; border-radius: 6px; background: var(--accent); display: inline-block; }
.top .who { color: var(--mute); font-size: .8rem; }
nav.tabs { position: fixed; left: 0; right: 0; bottom: 0; height: calc(var(--tab-h) + env(safe-area-inset-bottom)); padding-bottom: env(safe-area-inset-bottom); background: var(--panel); border-top: 1px solid var(--line); display: grid; grid-template-columns: repeat(5, 1fr); z-index: 6; }
nav.tabs a { display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 2px; text-decoration: none; color: var(--mute); font-size: .72rem; min-height: 44px; }
nav.tabs a[aria-current="page"] { color: var(--accent); font-weight: 700; }
nav.tabs a svg { width: 22px; height: 22px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.row { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.grow { flex: 1 1 auto; min-width: 0; }
.mute { color: var(--mute); } .small { font-size: .82rem; } .mono { font-family: var(--mono); }
.card { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); padding: 12px; margin: 0 0 10px; }
.card.overdue { border-left: 4px solid var(--bad); } .card.reply { border-left: 4px solid var(--info); } .card.new { border-left: 4px solid var(--accent); }
.card .name { font-weight: 700; } .card .biz { color: var(--mute); font-size: .9rem; }
.chip { display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: .74rem; font-weight: 600; background: var(--soft); color: var(--mute); white-space: nowrap; }
.chip.accent { background: var(--accent-soft); color: var(--accent); } .chip.bad { background: var(--bad-soft); color: var(--bad); } .chip.warn { background: var(--warn-soft); color: var(--warn); }
.chip.info { background: var(--info-soft); color: var(--info); } .chip.ok { background: var(--ok-soft); color: var(--ok); }
.btn { appearance: none; border: 1px solid var(--line); background: var(--panel); color: var(--ink); border-radius: 9px; padding: 0 14px; min-height: 44px; font: inherit; font-weight: 600; cursor: pointer; display: inline-flex; align-items: center; justify-content: center; gap: 6px; text-decoration: none; }
.btn.primary { background: var(--accent); color: var(--accent-ink); border-color: var(--accent); }
.btn.danger { color: var(--bad); } .btn[disabled], .btn.disabled { opacity: .45; pointer-events: none; }
.btn.sm { min-height: 36px; padding: 0 10px; font-size: .88rem; }
.actions { display: flex; gap: 8px; margin-top: 10px; flex-wrap: wrap; }
.actions .btn { flex: 1 1 0; min-width: 84px; }
input, select, textarea { font: inherit; color: var(--ink); background: var(--panel); border: 1px solid var(--line); border-radius: 9px; padding: 10px 12px; min-height: 44px; width: 100%; }
textarea { min-height: 84px; resize: vertical; }
label { display: block; font-size: .8rem; color: var(--mute); margin: 10px 0 4px; font-weight: 600; text-transform: uppercase; letter-spacing: .04em; }
:focus-visible { outline: 3px solid var(--accent); outline-offset: 2px; }
.chips { display: flex; gap: 6px; overflow-x: auto; padding: 2px 0 8px; -webkit-overflow-scrolling: touch; }
.chips .chip { cursor: pointer; padding: 6px 12px; font-size: .82rem; border: 1px solid var(--line); background: var(--panel); }
.chips .chip.on { background: var(--accent); color: var(--accent-ink); border-color: var(--accent); }
.summary { display: grid; grid-template-columns: repeat(auto-fit, minmax(130px, 1fr)); gap: 8px; margin: 12px 0; }
.summary div { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); padding: 8px 10px; }
.summary b { display: block; font-size: 1.35rem; font-variant-numeric: tabular-nums; } .summary span { color: var(--mute); font-size: .78rem; }
.sec-title { display: flex; flex-wrap: wrap; align-items: baseline; justify-content: space-between; gap: 2px 12px; margin: 18px 0 8px; }
.sec-title h2 { margin: 0; } .sec-title span { color: var(--mute); font-size: .82rem; }
.tablewrap { overflow-x: auto; border: 1px solid var(--line); border-radius: var(--radius); background: var(--panel); margin-bottom: 12px; }
table { border-collapse: collapse; width: 100%; font-size: .88rem; font-variant-numeric: tabular-nums; }
th, td { text-align: right; padding: 8px 10px; border-bottom: 1px solid var(--line); white-space: nowrap; }
th:first-child, td:first-child { text-align: left; position: sticky; left: 0; background: var(--panel); }
th { font-size: .72rem; text-transform: uppercase; letter-spacing: .05em; color: var(--mute); } tr:last-child td { border-bottom: 0; }
tr.grey td { color: var(--mute); } tr.total td { font-weight: 700; background: var(--soft); }
.bar { height: 8px; border-radius: 4px; background: var(--soft); overflow: hidden; min-width: 60px; } .bar i { display: block; height: 100%; background: var(--accent); }
.timeline { list-style: none; margin: 0; padding: 0; } .timeline li { padding: 8px 0 8px 14px; border-left: 2px solid var(--line); margin-left: 6px; position: relative; }
.timeline li::before { content: ""; position: absolute; left: -6px; top: 14px; width: 10px; height: 10px; border-radius: 50%; background: var(--panel); border: 2px solid var(--mute); }
.timeline li.sms_in::before { border-color: var(--info); } .timeline li.call::before, .timeline li.text_out::before { border-color: var(--accent); } .timeline li.status_change::before { border-color: var(--warn); }
.timeline .when { color: var(--mute); font-size: .76rem; } .timeline .body { white-space: pre-wrap; overflow-wrap: anywhere; }
.stages { display: flex; gap: 6px; overflow-x: auto; padding-bottom: 6px; } .stages .chip { cursor: pointer; padding: 8px 12px; border: 1px solid var(--line); background: var(--panel); font-size: .84rem; }
.stages .chip.on { background: var(--accent); color: var(--accent-ink); border-color: var(--accent); } .stages .chip.exit { color: var(--bad); }
.sheet { position: fixed; inset: 0; background: rgba(0,0,0,.45); display: flex; align-items: flex-end; justify-content: center; z-index: 20; }
.sheet > div { background: var(--panel); width: 100%; max-width: 560px; border-radius: 16px 16px 0 0; padding: 16px 16px calc(16px + env(safe-area-inset-bottom)); max-height: 90vh; overflow-y: auto; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; } .outcomes { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.outcomes .btn.on { background: var(--accent); color: var(--accent-ink); border-color: var(--accent); }
.fab { position: fixed; right: 16px; bottom: calc(var(--tab-h) + 14px + env(safe-area-inset-bottom)); width: 54px; height: 54px; border-radius: 50%; background: var(--accent); color: var(--accent-ink); border: 0; font-size: 1.8rem; box-shadow: 0 4px 14px rgba(0,0,0,.25); z-index: 7; cursor: pointer; }
.empty { text-align: center; color: var(--mute); padding: 26px 10px; } .err { color: var(--bad); font-size: .9rem; margin-top: 8px; }
.toast { position: fixed; left: 50%; transform: translateX(-50%); bottom: calc(var(--tab-h) + 20px + env(safe-area-inset-bottom)); background: var(--ink); color: var(--bg); padding: 10px 16px; border-radius: 999px; z-index: 30; font-size: .9rem; }
.login { max-width: 380px; margin: 12vh auto 0; padding: 0 16px; } .login h1 { margin-bottom: 14px; }
.kv { display: grid; grid-template-columns: 110px 1fr; gap: 4px 10px; font-size: .92rem; } .kv dt { color: var(--mute); } .kv dd { margin: 0; overflow-wrap: anywhere; }
details > summary { cursor: pointer; font-weight: 600; min-height: 36px; display: flex; align-items: center; }
@media (min-width: 700px) { .actions .btn { flex: 0 0 auto; } nav.tabs { position: static; height: auto; display: flex; gap: 4px; padding: 0 12px; border-top: 0; border-bottom: 1px solid var(--line); }
  nav.tabs a { flex-direction: row; padding: 0 14px; min-height: 44px; } body { padding-bottom: 0; } .fab { bottom: 20px; } }
@media (prefers-reduced-motion: reduce) { * { scroll-behavior: auto !important; transition: none !important; } }

/* Inbox-style rows: the message in the middle, the buttons on the right (wrap underneath on a phone) */
.card.inbox { display: flex; gap: 12px; align-items: center; flex-wrap: wrap; }
.card.inbox .main { flex: 1 1 320px; min-width: 0; text-decoration: none; color: inherit; display: block; }
.card.inbox .top-line { flex-wrap: nowrap; align-items: baseline; }
.card.inbox .top-line .grow { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.card.inbox .stamp { white-space: nowrap; }
.card.inbox .snippet { margin-top: 3px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; overflow-wrap: anywhere; }
.card.inbox .actions { margin-top: 0; flex: 0 0 auto; flex-wrap: nowrap; }
@media (max-width: 699px) { .card.inbox .actions { flex: 1 1 100%; } .card.inbox .actions .btn { flex: 1 1 0; } }